THE COCO AND ROMANE HELP DESK
At Coco and Romane, every piece is crafted with a balance of modern femininity, artistry, and everyday luxury.We specialise in demi-fine designs that blend expressive details with timeless elegance — all created using high-quality materials and premium plating.Our jewellery is made to be worn, lived in, and cherished, offering a luxurious feel without an overstated price tag.
Demi-fine jewellery sits between fashion and fine jewellery — offering elevated materials, longer-lasting plating, and refined craftsmanship at an accessible price. It is crafted using premium materials like stainless steel, sterling silver, long-lasting 18k/22k plating and high-grade resin. You get the look and durability of fine jewellery—without the high prices.Coco and Romane specialises in demi-fine designs that blend durability with modern feminine elegance.
Yes. All Coco & Romane designs are conceptualized in-house with a focus on clean aesthetics, modern silhouettes and high functionality. Every piece goes through multiple rounds of sampling to ensure quality, durability and comfortWhat materials do you use?
We use premium materials like stainless steel, sterling silver, high-quality brass, 18k/22k gold plating, and UV-stable resin that resist tarnish, scratches and daily wear. These materials offer the perfect balance of durability, shine and affordability.Every material is carefully selected to ensure comfort, durability, and a refined demi-fine finish.
Our resin pieces are crafted using UV-stable, high-grade resin that doesn’t yellow easily, stays lightweight and offers vibrant colours. Each piece is hand-finished, making it unique and durable for everyday wear.
We work with ethical manufacturing partners who follow responsible processes, fair labour standards and low-waste production methods. Many of our pieces are made with long-lasting materials like stainless steel that reduce the need for frequent replacements.
Our pieces are designed for longevity.We use high-quality plating, protective coatings, and durable metals to ensure your jewellery stays radiant through everyday wear.With gentle care, the shine and finish last beautifully over time.
Most Coco and Romane pieces are skin-friendly and suitable for sensitive skin.If you have specific metal sensitivities, you can check the product details or contact us for recommendations.
Absolutely. Our jewellery is designed for daily use—comfortable, durable and resistant to tarnish, sweat and humidity.
Our materials, plating techniques, and protective coatings make them suitable for daily styling. Just follow basic care guidelines for long-lasting shine.
To maintain the shine and prevent tangling or scratches:
- Store each piece in a separate soft pouch or jewellery box
- Keep away from direct sunlight and moisture
- Avoid storing multiple pieces together to protect delicate elements like resin or crystals
Proper storage helps extend the life and brilliance of your jewellery.
While our pieces are resistant to everyday wear, they aren’t meant for heavy exposure to water or sweat.
We recommend removing jewellery before:
- Showering
- Swimming
- Workouts
- Applying perfume or lotions
This helps preserve the plating and ensures long-lasting shine.
To keep your jewellery looking its best:
- Avoid contact with moisture, perfume, or lotions
- Store your pieces separately in a dry pouch or jewellery box
- Wipe gently with a soft cloth after wear
These simple steps help maintain shine and longevity.
Yes, our high-quality plating and stainless-steel base ensure long-lasting colour. With proper care, Coco & Romane jewellery maintains its shine and finish for years.
Keep your jewellery away from moisture, perfume and chemicals. Store it in an airtight pouch and wipe after every use.
You can wear stainless-steel pieces occasionally in water, but prolonged exposure to sweat or chlorine may reduce shine over time. For resin and plated pieces, avoid water to retain the finish
Store each piece separately in a soft pouch or box to avoid scratches and tangling.
Use a soft, dry cloth to wipe the surface. For deeper cleaning, use mild soap and water and gently pat dry. Do not use harsh cleaners or abrasive materials.
Orders are dispatched within 24–48 hours. Delivery across India typically takes 3–7 business days, depending on your location.
Yes, Coco & Romane ships to all serviceable pin codes across India.
If your order hasn’t been shipped yet, you can reach out to our support team to update your address.
You can contact us through email or chat with your order ID. We’ll assist you immediately and coordinate with the courier partner.
We accept returns and exchanges within 7 days of delivery for unused, unworn items in original packaging.
Check out our Returns and Exchange page for more details.
Email our support team with your order ID, reason and product photos or reach out to us through the contact form on the Contact Us Page. We’ll guide you through the process.
Customised items and used products are not eligible for hygiene and safety reasons.
Refunds are processed within 5–7 business days after we receive and inspect the returned product
If you receive a damaged item, contact us within 48 hours with photos. We’ll replace it at no extra cost.
We accept UPI, credit/debit cards, net banking, select wallet payments and COD.
Yes. All payments are processed through secure, encrypted payment gateways to ensure complete safety.
Yes, we offer Cash on Delivery for eligible pin codes.
Payments may fail due to incorrect details, bank-related issues or network errors. You can try again or use an alternative method.